Refund policy

Refund & Return Policy

Due to the perishable nature of our products, we do not accept returns or exchanges.

However, customer satisfaction is very important to us.

If you receive a damaged, defective, or incorrect item, please contact us within 24 hours of delivery with clear pictures of the product.

After verification, we will offer a suitable resolution, which may include a replacement or partial/full refund.

Please note:

  • Complaints reported after 24 hours may not be entertained
  • Minor variations in design or decoration are part of handcrafted products and are not considered defects

For support, contact us:
📞 +92 333 8455459
📧 contact.dsheh@gmail.com