Refund policy
Refund & Return Policy
Due to the perishable nature of our products, we do not accept returns or exchanges.
However, customer satisfaction is very important to us.
If you receive a damaged, defective, or incorrect item, please contact us within 24 hours of delivery with clear pictures of the product.
After verification, we will offer a suitable resolution, which may include a replacement or partial/full refund.
Please note:
- Complaints reported after 24 hours may not be entertained
- Minor variations in design or decoration are part of handcrafted products and are not considered defects
For support, contact us:
📞 +92 333 8455459
📧 contact.dsheh@gmail.com
